Hippo, getting underway with this animal

Acquired by BloomReach in late 2016, Hippo exists today as an open-sourced CMS over at onehippo.org. The community site over at onehippo is a great landing area for tutorials, documentation, and an active forum for discussions. Hippo can be seen as a viable open-source option for those shopping for choices; boasting a lasting and continuing development path, being java based, living now as an open-sourced...


Modern Customer Experiences: A Digital Conversation

When I began my career more than ten years ago, I used to think a successful project was deploying good code or executing all of the business requirements, but experience has since taught me that success is directly related to delivering the best possible customer service. Don’t get me wrong, writing good quality code and meeting business requirements are (and always should be) a priority, but delivering the best work with a poor experience to customers will unlikely have them calling for future opportunities.

I remember receiving training my first job at a Supermarket. We were...


What Non-EU Companies need to know about GDPR

A Disclaimer

I am no lawyer, but you probably already assumed this (I hope I hope I hope ... ). So, whatever you read here is informed by my own third party readings. However, you should definitely begin a dialogue with your legal team to determine if you are directly in this legislation's line of sight. By the end of this short post, you should be able to determine if you are in it's crosshair! Duck!

If you are first hearing about GDPR and your organization does most of its business primarily online and for the EU market then its probably a little late in the game (with the May 25...


Lessons Learned: Upgrading a Splunk Instance with No Downtime

Upgrading a single machine's instance of Splunk is easy. All we need to do is stop the instance, download either the .tar or the .rpm, and then either untar or yum install the package, restart Splunk, and voilà, we have an upgrade!

 

 

Updating a Splunk deployment of 30+ Splunk instances all at the...


Agile State of Mind (Part 2)

After accepting the Agile methodology through managing a project and experiencing its benefits, I wanted to take the opportunity to share some of the challenges I've faced and lessons I've learned along the way.
 
First and foremost, managing a project without fully validating the initial list of user stories can cause a domino effect of hurdles to jump over later on. Even though the product backlog is a living document and user stories are added/modified all the time, there is a fair amount of work that must be done in preparation for that first sprint. For example...

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