Digital Experience practice

Digital Experience

Supercharge your Digital Experience

Organizations must deliver personalized content on the right platform, at the right time. We help top global brands create powerful multichannel experiences that enhance customer engagement, boost efficiency, and advance conversions.

Our team of experts will bridge the digital gap between your CMS and your customers for increased buying opportunities, reduced management expenditures, better customer relationships, and a unified brand experience across channels.

We've helped define and implement digital strategies for customers ranging from Forbes Global 500 companies to government agencies and spanning industry verticals including: Apple, Cars.com, Oracle.com, Limited Brands, General Electric, Cisco / Linksys, Kohler, Gemological Institute of America (GIA), Liberty Mutual / SafeCo, Scotia Capital, SunMedia, SiriusXM, and Fidelity Canada, to name a few.

With unparalleled depth in the industry, our team can support and augment any enterprise, from international mega-sites to intimately personalized marketing microsites and every site in between.

Our Services

  • Consulting

  • Customer Experience Management

  • Full Implementation

  • Health Checks

  • Infrastructure & Architecture Review

  • Personalization

  • Support

  • Upgrades & Migrations

  • User Experience

  • Workshops

Our Products

  • LingoTek inside WebCenter Sites

  • WebCenter Sites DAM Plugin for WebCenter Content

  • Cloudwords Integration with WebCenter Sites

Our Partners

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Our Blog

Localization Matters: 6-Tips For Delivering Meaningful Global Customer Experiences

June 30, 2020

Localization drives market growth by reaching global customers by breaking down language and cultural barriers. But if delivering a brand-consistent, locally relevant experience sounds daunting, you’... Continue Reading...

3 Steps SMBs Can Take to Close the Customer Experience Gap

November 13, 2018

Customer experience (CX) is defined by Gartner as “the practice of designing and reacting to customer interactions to meet or exceed customer expectations and, thus, increase customer satisfaction,... Continue Reading...

Minding the CX Gap in Healthcare

July 10, 2018

Patient expectations are outpacing experience and it's a lose-lose situation for consumers and healthcare organizations alike. Consumer-first, convenience-focused brands in other sectors like retail... Continue Reading...

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