Service Offerings
Hosted Portal and Disaster Recovery
The experts at Function1 have deep knowledge of the AquaLogic stack, and are able to leverage that expertise to deliver a Hosted Portal, where the entire environment is hosted, maintained, and supported by us. If your business requires you to run your primary environment in-house, we also have a Disaster Recovery offering where we will mirror your portal infrastructure off-site and rapidly bring the infrastructure on-line in the event of a loss of service in your environment.
Remote Support and Hosted Monitoring
Not ready to completely outsource your product stack, but are burdened by the cost of maintaining in-house expertise to support and monitor the application infrastructure? Function1 can help with Remote Support Services, where customers buy blocks of hours, and are able to call on an AquaLogic expert at any time to resolve any infrastructure issue. Taking this a step further, we also have a Hosted Monitoring offering, where we leverage our intimate product knowledge, best of breed monitoring product, and resident experts to deliver a comprehensive monitoring solution, where all aspects of the portal stack are monitored 24×7x365. If an error is detected, a Function1 expert will connect to the environment and resolve the exception without the need for consuming in-house resources.